Unit Supervisor
4 weeks ago
The City of New York is seeking a highly skilled and experienced Unit Supervisor to join our team in the Administration for Children's Services (ACS). The successful candidate will be responsible for supervising a team of Child Protective Specialists and ensuring that all case practice requirements are met.
Key Responsibilities
- Provide ongoing training and guidance to casework staff to ensure compliance with case practice requirements.
- Assist staff in managing casework staff workloads and facilitating workflows with other internal and external units.
- Monitor subordinates' compliance with required face-to-face contacts and visits, and reviews written records and available controls.
- Ensure that appropriate assessments are completed, and service plans are formulated within required timeframes.
- Attend departmental conferences and transmit information and policies to staff.
- Monitor time and leave, and rate/evaluate the job performance of subordinates.
- Develop and support staff, and take appropriate disciplinary measures as needed.
- Conduct weekly conferences and review ongoing work assignments with subordinates.
- Document conferences, and follow up to ensure required case practices are completed.
- Conduct field visits for the purposes of investigations or consultations as needed.
- Maintain accurate count of subordinates' caseloads, and accurate unit coverage during vacations.
- Arrange and conduct case conferences when appropriate, both external and internal.
- Present and explain new agency policies and practices to subordinates in a timely manner.
- Exemplify leadership skills of effective communication and serve as a role model, coach, and educator for subordinates on a regular basis.
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