Membership Support Specialist
4 weeks ago
**Job Summary**
The Membership Coordinator provides clerical and administrative support for the Club, ensuring accurate recordkeeping and effective communication with parents and staff.
Key Responsibilities:
- Maintain accurate records of member enrollment, attendance, and food services
- Manage electronic database systems (COMET/SAMIS/MyClubHub)
- Provide excellent customer service and answer Club telephone
- Prepare correspondences, reports, and event flyers as assigned
Additional Responsibilities:
- Attend relevant staff meetings and training events
- Participate in special programs and events as needed
- Assist with coordinating field trips and other activities
Requirements:
- High School diploma or GED
- Minimum three years of administrative support experience
- Experience working with youth is a plus
- CPR and First Aid Certification or willingness to obtain
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment and multitask
- Ability to maintain confidentiality and handle sensitive information
Work Environment:
The Membership Coordinator works in a dynamic and fast-paced environment, with a schedule of Monday to Friday, 2PM – 7PM. The work is conducted mostly indoors, but may require occasional outdoor work during special events.
Physical and Mental Requirements:
- Ability to sit, stand, and walk for long periods of time
- Ability to lift up to 20 lbs. on occasion
- Ability to hear at a normal conversational level
- Ability to maintain high energy levels when necessary
Boys & Girls Clubs of Northeast Florida is an Equal Employment Opportunity Employer and Drug-Free Workplace. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
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