Service Leadership Associate

1 week ago


Carbondale, Pennsylvania, United States Rite Aid Full time
Lead Service Associate Job Overview

Rite Aid seeks a dedicated and skilled individual to fill the role of Lead Service Associate. This position is responsible for supervising Store Associates, assisting with daily store operations, and providing exceptional customer service.

About You
  • You have a strong desire to help people and provide excellent customer service.
  • You possess natural leadership skills, with the ability to build solid professional relationships and motivate team members.
  • You enjoy taking initiative and being proactive in addressing challenges.
  • You consistently strive to exceed expectations and deliver high-quality results.
  • You are passionate about optimizing processes and improving efficiency.
Job Responsibilities
  • Supervise and assist Store Associates with daily operational tasks, including cash handling, inventory management, and merchandising.
  • Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
  • Tend to merchandising tasks via plan-o-gram, ensuring an attractive and well-maintained store environment.
  • Perform proper receiving and stocking procedures, including inspecting merchandise, counting stock, and rotating inventory.
  • Count and reconcile cash register drawers, prepare deposits, and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.
Requirements
  • A high school diploma or equivalent required; prior retail, food service, restaurant, or customer service experience preferred, preferably at a supervisor level.
Benefits

Rite Aid offers competitive health plans, generous paid time off, 401K matching, and career growth opportunities. We prioritize the health and wellness of our employees and provide an environment that inspires personal growth and achievement.



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