Napa Retail Sales Associate

6 days ago


Napa, California, United States Pendleton Woolen Mills Inc Full time
Job Overview

We are seeking a dynamic part-time keyholder to join our team at our downtown Napa, CA location. As a Pendleton Ambassador, you will be responsible for delivering exceptional customer service and driving sales through product knowledge and strong communication skills.

Estimated Salary:

$18-$22 per hour, based on experience and qualifications.

Key Responsibilities:
  • Support the company's expectation by achieving sales and profitability goals through effective product knowledge, customer service, and sales.
  • Maintain store housekeeping and product merchandising recovery expectations.
  • Monitor store email and react to business-critical directives.
  • Encourage positive selling and customer service behaviors.
  • Communicate effectively with the store team through consistent written and verbal communication.
  • Comply with all company policies and procedures.
  • Complete sales transactions efficiently from start to finish.
  • Escalate store issues in a timely manner.
Requirements:
  • You must be self-motivated, sales-driven, and prioritize customer service.
  • You should support a team environment and maintain a calm and poised demeanor in stressful situations.
  • You must have effective verbal and written communication skills, as well as computer/POS systems and software skills.
  • You should be able to work a flexible schedule, including holidays, nights, and weekends.
  • You must demonstrate a proven ability to communicate effectively with store employees, management, and customers.
Benefits:
  • Flexible work hours
  • Medical, Dental, Vision for eligible employees
  • Generous employee discount
  • 401K with company match
  • Competitive compensation with paid time off
  • Growth and development opportunities
About Us:

Pendleton Woolen Mills Inc is a leading manufacturer of high-quality wool blankets and apparel. We value our employees and offer a supportive and dynamic work environment. If you are passionate about delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity.



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