Automotive Sales and Service Representative

1 week ago


Mesa, Arizona, United States Sun Devil Auto Full time

About Sun Devil Auto

As a leading automotive service provider, we're committed to delivering exceptional customer experiences. Our team is dedicated to helping you achieve your career goals in the dynamic world of automotive sales and service.

Salary and Benefits

We offer a competitive compensation package, with an estimated annual salary range of $48,000 to $85,000 depending on experience. In addition to a competitive bi-weekly pay, our benefits include:

  • Tuition reimbursement up to $3,000 annually
  • Paid vacation and sick time
  • 6 paid holidays
  • Medical, dental, and vision insurance (effective 1st of the month after hire)
  • Life insurance (company-paid)
  • 401(k) retirement savings plan with company match
  • Discounted services on personal and immediate family vehicles
  • Opportunity for advancement

Job Description

The Sales and Service Advisor plays a vital role in promoting all products and services offered by our company while adhering to our store standards and expectations. Key responsibilities include:

  • Greeting customers in a professional and courteous manner
  • Thoroughly documenting customer concerns and inspecting vehicles to accurately identify service needs
  • Recommending services based on appropriate knowledge and communicating additional recommendations from technicians
  • Promoting sales of services, parts, and accessories
  • Providing accurate quotes and updates on service status
  • Following proper procedures when cashing out customer tickets
  • Conducting post-repair follow-up calls to ensure customer satisfaction
  • Tracking new returns, core returns, and warranty parts

Qualifications and Skills

To be successful as a Sales and Service Advisor, you should possess:

  • A high school diploma or equivalent
  • Prior experience as a Service Advisor (not required)
  • A professional appearance and ability to work in a process-driven environment
  • A current, valid driver's license
  • A State Inspector License (or ability to obtain within 30 days of hire date)
  • The ability to work Monday through Saturday

Equal Employment Opportunity

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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