Customer Service Team Lead

6 days ago


Frackville, Pennsylvania, United States Rite Aid Full time

As a Rite Aid Customer Service Team Lead, you will play a vital role in ensuring exceptional customer experiences. With at least one year of experience in retail or customer-facing roles, preferably in a supervisory capacity, you will be responsible for leading Store Associates in daily operations, providing top-notch service to customers, and maintaining a clean and safe store environment.

About the Role

This is an excellent opportunity to join our team and contribute to improving health and wellness in your community. You will be part of a dynamic team that values professionalism, teamwork, and customer satisfaction.

Key Responsibilities
  • Supervise and assist Store Associates with daily tasks and operational procedures
  • Provide exceptional customer service and support
  • Maintain accurate records and perform cash handling duties
  • Assist with merchandising, receiving, and stocking procedures
  • Monitor store inventory and maintain a high level of product freshness
Requirements
  • H.S. Diploma or General Education Degree (GED) required
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
Benefits

We offer a competitive salary, estimated to be around $45,000-$60,000 per year, based on experience and qualifications. In addition, we provide comprehensive benefits, including generous paid time off, 401K matching, and opportunities for career growth and development.



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