Lead Hospitality Rewards Strategist

2 days ago


New York, New York, United States Emerest Connect Full time

Company Overview

We are a group of licensed home healthcare agencies providing comprehensive home healthcare solutions to clients in multiple states. To support the business, we offer a unique rewards program for our caregivers via an affiliate, which benefits currently include beauty salon services.

Salary

The salary for this position is $120,000 per year, with the potential to earn up to $140,000 depending on experience and performance.

Job Description

The Lead Hospitality Rewards Strategist will develop and execute a product strategy that aligns with the broader goals of the rewards program with our businesses, focusing on scalability and sustainability. This exciting position requires a dynamic and experienced operator who has demonstrated the ability to build and lead a successful hospitality/spa/benefits/perks/rewards program and balance strategic thinking with a focus on execution -an entrepreneurial mindset is a must.

Responsibilities:

  • Develop and execute a product strategy that aligns with the broader goals of the rewards program
  • Leverage technology solutions to streamline service delivery, enhance user experience, and manage the program efficiently
  • Collaborate with internal teams to innovate and design new rewards, perks, and benefits tailored to the needs of our caregivers
  • Manage staffing and partnerships to ensure superior customer service and seamless operations

Required Skills and Qualifications:

  • 5+ years of relevant professional experience in developing and leading a hospitality rewards, benefits, or perks program, or similar experience in salons, spa management, or similar
  • Motivated by supporting the home healthcare industry
  • Bachelor's degree preferred but not required

Benefits:

  • 401(k)
  • Employee assistance program
  • Life insurance
  • Retirement plan

Work Location: Hybrid remote in Brooklyn, NY 11219



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