Customer Experience Ambassador

6 days ago


Madison, Wisconsin, United States Kwik Trip, Inc. Full time
Job Title: Customer Experience Ambassador - Retail

At Kwik Trip, Inc., we're seeking a dynamic individual to fill the role of Guest Service Leader in our retail stores. As a key member of our team, you'll be responsible for providing exceptional customer service, leading by example, and contributing to a positive store environment.

About Us:
Kwik Trip is a privately-held company that operates convenience stores, gasoline stations, and foodservice restaurants across the Midwest region. Our commitment to quality, cleanliness, and customer satisfaction has earned us a reputation as one of the industry's leaders.

Responsibilities:
  • Lead by Example: Demonstrate excellent customer service skills, ensuring every customer leaves the store with a positive experience.
  • Delegate Tasks: Effectively assign tasks to coworkers to ensure seamless operations and efficient workflow.
  • Train and Develop Team Members: Provide guidance and support to new hires, helping them grow into their roles.

Requirements:
To succeed in this role, you should possess:
  • A strong passion for delivering exceptional customer experiences.
  • Effective communication and leadership skills.
  • The ability to work independently and collaboratively as part of a team.

Benefits:
We offer a comprehensive benefits package, including competitive pay, opportunities for career growth, and a fun, dynamic work environment.

Salary: $16.75/hour, minimum starting pay.

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