Instrument Servicing Specialist
5 days ago
Guitar Center is a world-renowned destination for musicians and music enthusiasts alike. As an Instrument Servicing Specialist, you will play a vital role in ensuring that our customers' instruments receive the highest level of craftsmanship and care.
Job OverviewThis position requires a skilled individual with a passion for guitar repair and maintenance. You will be responsible for servicing customer-owned instruments, maintaining store-owned gear, and completing warranty repairs. Your excellent customer service skills will ensure a positive experience for our customers, while your technical expertise will guarantee exceptional results.
Key Responsibilities- Interact with customers to understand their instrument needs and provide personalized service
- Service customer-owned instruments with high levels of craftsmanship and attention to detail
- Maintain store-owned gear and equipment
- Complete warranty repairs and other related tasks
To succeed in this role, you will need:
- Skilled understanding of repairing guitars and other musical instruments
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic knowledge of Guitar Center products and services
We offer a competitive salary range of $50,000 - $70,000 per year, based on experience. Additional benefits include:
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Employee discount program
- Tuition reimbursement options
We are an equal opportunity employer and welcome applications from diverse candidates. If you have any disabilities or require reasonable accommodations, please contact us at our HR department.
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