Sales and Service Director

4 weeks ago


McKinney TX USA, United States 24 Hour Fitness Full time
Job Title: Sales and Service Manager

At 24 Hour Fitness, we are seeking a highly motivated and experienced Sales and Service Manager to join our team. As a key member of our club management team, you will be responsible for delivering an exceptional sales and service experience to our members and guests.

Key Responsibilities:
  • Lead and develop a high-performing sales and service team to achieve sales revenue goals and provide a best-in-class member experience.
  • Develop and implement sales strategies to drive new member sales, fitness revenue, and retail sales.
  • Partner with the General Manager to provide a member-centric experience, including hiring, training, and coaching sales and service team members.
  • Manage the sales and service team schedule to ensure adequate coverage and meet member and guest needs.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
Requirements:
  • Minimum 2 years of experience in sales and service management, preferably in the fitness industry.
  • Proven track record of achieving sales revenue goals and delivering exceptional customer service.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment, with a focus on providing excellent member service.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.


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