Strategic Business Leader
4 weeks ago
Job Summary:
The Omni Orlando Resort at ChampionsGate is seeking a highly skilled and experienced Managing Director to lead our resort operations. As a key member of our leadership team, you will be responsible for driving business growth, improving guest satisfaction, and fostering a positive work environment.
Key Responsibilities:
- Strategic Leadership: Develop and implement resort-wide strategies to drive revenue growth, improve operational efficiency, and enhance guest experience.
- Team Management: Lead a team of experienced professionals to achieve operational excellence, foster a culture of respect and empowerment, and promote associate engagement.
- Financial Management: Oversee financial performance, including budgeting, forecasting, and revenue management, to ensure a strong return on investment for ownership.
- Guest Experience: Ensure that all aspects of the resort operation meet or exceed guest expectations, including guest satisfaction, loyalty, and retention.
- Relationship Building: Build and maintain strong relationships with key customers, civic leaders, and influencers to promote the resort and drive business growth.
Requirements:
- 5+ years of experience as a General Manager in a four-diamond resort
- Proven track record of driving business growth, improving operational efficiency, and enhancing guest experience
- Strong leadership and communication skills, with the ability to motivate and inspire a team
- Experience with golf, spa, or membership programs, with a strong understanding of the resort's operations
- Ability to work collaboratively with cross-functional teams to achieve business objectives
What We Offer:
- A dynamic and exciting work environment with opportunities for growth and development
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Opportunities for professional development and training
About Omni Hotels & Resorts:
Omni Hotels & Resorts is a leading hospitality company with a portfolio of luxury hotels and resorts across the United States. We are committed to providing exceptional service, quality accommodations, and memorable experiences for our guests.
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