Network Development Specialist

4 weeks ago


Elgin, Illinois, United States JSN Networks Full time
Job Summary

The Network Development Specialist is responsible for executing all training and development programs throughout the network, ensuring seamless execution of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and other programs specific to the Franchisee network.

Key Responsibilities
  • Execute training activities within the network
  • Conduct New Hire Orientation for restaurant employees
  • Schedule and facilitate classroom-based learning for the network
  • Partner with Franchisee Leadership Team for succession planning
Operational Excellence

Develop and maintain a people-first culture in the restaurant, ensuring a safe, secure, and healthy work environment that complies with all applicable laws and regulations.

  • Monitor, follow up, and report training progress
  • Conduct on-the-job training and retraining
  • Ensure Brand standards, recipes, and systems are executed
  • Prepare, complete, and follow up on action plans for implementing production, productivity, quality, and guest service standards
Profitability

Identify and support systems to control costs, ensure tools and systems are in place to roll out new products, systems, and processes, and support sales goals by tracking results, identifying gaps, and recommending solutions.

  • Identify and support systems to control costs
  • Ensure tools and systems are in place to roll out new products, systems, and processes
  • Support sales goals by tracking results, identifying gaps, and recommending solutions
Requirements
  • Associate's degree in a related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills


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