Senior Custodial Supervisor

4 weeks ago


New York, New York, United States Wildcat Full time
Job Summary

The Senior Custodial Supervisor will oversee the day-to-day operations of various building service contracts held by Wildcat and Fedcap Rehabilitation Services. This role will supervise janitorial supervisors and cleaning crews assigned to various locations, ensuring the highest level of service quality and customer satisfaction.

Key Responsibilities:

  • Facilitate training for supervisors, lead workers, and cleaning crews
  • Interact with customers to address janitorial concerns and issues
  • Provide weekly inspection and operation reports
  • Conduct follow-up meetings and reports on all service requests and issues
  • Identify and communicate opportunities for additional cleaning services
  • Manage staff schedules and cover shifts at various site locations as needed
  • Perform other duties as assigned

Requirements:

  • Associate degree or vocational/technical training required; Bachelor's degree preferred
  • Valid Driver's license and good driving record
  • Three years of extensive knowledge and experience in custodial services
  • At least four years' experience in a supervisory capacity, demonstrating good leadership qualities
  • Ability to handle employee relations issues
  • Technical knowledge of equipment, materials, practices, and methods with respect to office cleaning

Working Conditions:

This role operates in a professional office environment, requiring the ability to lift and/or move up to 50 pounds if demonstrating machinery, performing training techniques, or covering at a site.



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