Restaurant Operations Manager
3 weeks ago
The Assistant General Manager is a critical role in managing our restaurants. This position is responsible for performing all functions of store management and will be directly responsible for and in charge of store management for substantial periods of time. Our stores are open long hours to serve our customers breakfast, lunch, and dinner made from scratch, requiring a team player who can exercise discretion and independent judgment in discharging management duties necessary to all areas of the store operations.
Key Responsibilities:
• Final and ultimate responsibility for recruitment, selection, development, appraisal, and when necessary, disciplining and/or recommending termination of employees, all in accordance with the established policies and procedures of BOJ of WNC, LLC and applicable state and federal regulations.
• Expected to be at work on time and work a complete shift, utilizing effective time management skills to meet deadlines and achieve goals.
• Use of discretion in effective management of hourly labor and training, on a daily basis, in a manner that implements the current management labor guidelines and labor matrix, ensuring a high level of productivity and efficiency.
• Managing the physical facility, equipment, exterior appearance in a manner that maintains them in first-class condition, including the efficient use of service vendors selected by BOJ of WNC, LLC, ensuring a clean and pleasant environment for customers.
• Maintain a health rating of not less than 95, adhering to high standards of food quality and safety, in accordance with specifications of Restaurant Training Guide and applicable laws and regulations concerning food handling and preparation, including HACCP standards.
• Effective management of food and supplies requirements, including ordering of foods, inventory control, and efficient usage, in accordance with the standards of BOJ of WNC, LLC, ensuring a high level of customer satisfaction.
• Maintain high standards of employee appearance and conduct to assure a pleasant environment for customers, promoting a positive and respectful work culture.
• Training of crew, as necessary, to meet present and future needs, in accordance with the training guidelines and procedures established by BOJ of WNC, LLC, ensuring a high level of employee engagement and development.
• Management of cash handling, reconciliation, and deposit in strict compliance with the policies and procedures of BOJ of WNC, LLC, ensuring accuracy and attention to detail.
• Responsible for the timely and accurate completion of all reports and paperwork required by BOJ of WNC, LLC, maintaining a high level of organizational skills and attention to detail.
• Maintains safe and secure restaurant for customers and employees in accordance with policies of BOJ of WNC, LLC, ensuring a safe and healthy work environment.
Requirements:
• Occasional lifting of up to 40 pounds, and extended periods of time spent walking and/or standing, requiring a high level of physical stamina and endurance.
• Above average performance in the following standard measurements: Labor Usage, Show Bo, Drive Thru Window Times, Food Variance, Turnover Rates, and Kitchen & Dining Supplies, ensuring a high level of productivity and efficiency.
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