Retail Store Operations Manager
7 days ago
PUMA North America, Inc. is seeking a highly motivated Retail Supervisor to join our team.
Job SummaryWe are looking for a results-driven individual to provide exceptional customer service and drive sales in our retail stores.
Key Responsibilities- Ensure high standards of customer experience by adhering to PUMA's Brand Values and service standards.
- Develop and implement strategies to achieve sales goals, KPIs, and profitability targets.
- Collaborate with the Store Manager and Assistant Store Manager to recruit, train, and develop top-performing employees.
- Maintain payroll control, schedule service-driven shifts, and optimize store operations for maximum profitability.
- Identify and communicate merchandise opportunities to the Store or Assistant Store Manager.
- Adhere to all Policies & Procedures, operational core competencies, and key accountabilities.
- Maintain a safe, healthy, and compliant working and shopping environment.
- 1-2 years of experience in a focused, customer-service-oriented retail environment (preferably apparel/footwear).
- Demonstrated ability to exceed sales goals, reason through complex issues, and present information to large groups.
- Strong teamwork skills, excellent communication abilities, and an ability to learn quickly.
- Basic computer skills and knowledge of MS Office programs.
- Ability to lift/carry, push/pull up to 30 pounds regularly.
The base pay for this position is $21-$25 per hour, plus bonus and benefits. Pay may vary depending on job-related knowledge, skills, and experience.
About UsSPEED & SPIRIT is what we look for in our candidates, defined by values that inspire us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to let individual talent and experience shine. We strive to be an Equal Employment Opportunity employer and prohibit discrimination and harassment of any type. For more information, please contact our diversity and inclusion page.
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