Customer Service Representative Trainee

4 weeks ago


Austin, Texas, United States Austin Firm Full time
Job Title: Assistant Manager Trainee

We are seeking a highly motivated and ambitious Assistant Manager Trainee to join our team at Austin Firm. As a key member of our organization, you will be responsible for providing exceptional customer service, educating customers on our products and services, and expanding brand awareness.

Key Responsibilities:

  • Deliver outstanding customer service and communication by providing detailed information and following up with customers.
  • Customize pricing packages based on customer desires and provide timely responses to customer inquiries.
  • Attend weekly training sessions to enhance product and service knowledge and work closely with Senior Managers to develop new skills.

Requirements:

  • Strong desire to learn in the fields of Customer Service, Client Communication, Sales, and Account Management.
  • Excellent communication skills to excel in written and verbal communication with customers.
  • Self-motivated and determined to meet and exceed performance goals.
  • Able to adapt to new situations and be solution-oriented.

About Austin Firm:

Austin Firm is a dynamic and ambitious organization dedicated to providing exceptional customer service and expanding brand awareness. We are committed to training and developing our team members from the ground up and offer a supportive and collaborative work environment.



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