Restaurant Operations Manager

2 days ago

San Bernardino, California, United States Del Taco Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Del Taco. As a key member of our management team, you will be responsible for supporting the General Manager in supervising a team that delivers exceptional results in quality, guest service, food cost, labor cost, safety, security, cleanliness, and product preparation.

Key Responsibilities
  • Support the General Manager in managing the execution of all Company policies, procedures, programs, and systems.
  • Ensure all objectives are reached in all areas while following all Company guidelines.
  • Assist in ensuring compliance with all federal, state, and local laws and ethical business practices.
  • Support the General Manager in creating and maintaining an 'Employer of Choice' environment.
  • Support the General Manager in providing leadership, direction, training, and development to the restaurant team.
  • Support the General Manager in supervising and directing the workforce.
  • Work alongside the General Manager in managing the store's financial performance.
  • Work with the General Manager in making staffing decisions such as hiring, training, evaluating, disciplining, discharging, staffing, and scheduling.
  • Make recommendations to enhance restaurant operations.
  • Support the General Manager in promoting Del Taco's vision by coordinating and implementing marketing activities in the local community to enhance community relations.
Requirements
  • Managerial experience in a quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
  • Demonstrated ability to analyze financial information, costs, inventory, and sales to achieve maximum profit potential. Ability to articulate variances.
  • Demonstrated ability to be a leadership partner with other managers and staff, and to provide quality service to guests.
  • Demonstrated ability to handle multiple tasks with effective follow-through.
  • Demonstrated ability to motivate and lead staff to achieve organizational goals.
  • General knowledge of computers, POS systems, various electronic devices, and various software.
  • Ability to perform basic business math skills. Cash handling skills desired.
  • Excellent organizational skills for keeping detailed records, reports, and logs.
  • Demonstrated ability to visually assess and evaluate safety hazards in the workplace as mandated by company safety procedures. Ensure OSHA, local health and safety codes, and company safety policies are met/followed.
  • Ability to communicate, develop, and maintain close, effective relationships with colleagues, department managers, partners, and the public.
  • Implement training and development plans and train staff.
  • Ability to read, write, and speak effectively in English.
  • Experience, Education & Training: Must possess a valid driver's license and proof of insurance.
  • High School graduate or equivalent industry-related experience.
  • 1-3 years of experience in a Quick Service restaurant environment or a guest service industry in a supervisory or management role or an equivalent combination is preferred.
  • Ability to stand and walk for approximately 95-100% of shift including ability to lift and carry a max of 50 pounds.
What We Offer
  • Paid Vacations and Holidays.
  • Company Paid Life & AD&D Insurance.
  • Supplemental Life Insurance & Long Term Disability.
  • Aflac Plans.
  • Prepaid Legal Plans.
  • 401(k) Savings and Investment Plan with discretionary company match.
  • Tuition Reimbursement Program.

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