Insurance Risk Manager

7 days ago


Houston, Texas, United States MeiGroup Full time
Operations Supervisor

About Us

We are a risk management solutions group servicing independent automotive dealerships and finance companies for their insurance needs. Our company, Mei Group USA, is headquartered in Houston, Texas.

Job Description

The Operations Supervisor will be responsible for assisting with new client onboarding, including setup of operation system technology and claims training. This role will also supervise the claims department, manage lenders' claim subrogation requests, and report salvage titles each month.

Key Responsibilities:

  • Process client reporting files twice a month
  • Troubleshoot processing errors with client-reporting files
  • Review and approve notification letters before printing and sending to customers
  • Prepare program agreements and policies
  • Assist with new client onboarding
  • Program OSC software for new policies, renewals, and structure changes
  • Work with OSC and CMOR Solutions to map complex setups
  • Manage monthly renewal process including system programming and preparing policies
  • Conduct training of new clients to navigate the IrisX portal and file claims
  • Prepare and send monthly premium statements
  • Manage NLGA invoice reconciliation
  • Manage lender subrogation requests
  • Report salvaged titles to NMVTIS
  • Provide general claims & customer service assistance

Requirements:

  • Insurance carrier or agency experience beneficial
  • Minimum 2 years of experience in a fast-paced operations environment
  • Proficient in Microsoft software including Excel and Word
  • Must be detail-oriented with ability to handle multiple tasks at once
  • Strong organization and communication skills
  • Ability to meet deadlines and prioritize tasks

Compensation:

$50,000 - $60,000 per year (depending on experience)

Benefits:

We offer a comprehensive benefits package, including Health, Life, Dental, and Vision Insurance, as well as a 401k plan. We also provide paid holidays and personal time off (PTO) to support work-life balance and individual well-being.



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