Retail Store Manager
3 days ago
About Westlake Hardware, Inc.
A leading hardware retailer in the United States, Westlake Ace Hardware has been a household name for over a century. With a strong presence across the country, our company is built on a foundation of core values: Service, Passion, Respect, Integrity, Teamwork, and Excellence.
Job Summary:
We are seeking an experienced Retail Store Manager to oversee store operations and achieve company goals in our Aberdeen, WA location. This role involves managing overall store performance, supervising staff, and driving sales growth.
Key Responsibilities
Customer Service
- Provide Exceptional Customer Experience: Foster positive relationships with customers, ensure timely assistance, and address complaints effectively.
- Maintain Store Appearance: Ensure the store is clean, well-organized, and visually appealing to attract and retain customers.
- Train Staff Members: Develop and implement training programs to enhance staff knowledge and skills, improving overall customer service quality.
Store Operations
- Manage Store Performance: Analyze sales data, identify areas for improvement, and develop strategies to increase sales and profitability.
- Supervise Staff: Recruit, train, and evaluate employees, ensuring they meet company standards and expectations.
- Maintain Inventory Levels: Monitor stock levels, manage inventory receipts, and implement cost-saving measures to minimize losses.
- Ensure Compliance: Adhere to company policies, procedures, and regulatory requirements to maintain a safe working environment.
Leadership
- Lead by Example: Demonstrate leadership skills, inspire staff, and foster a positive work environment.
- Mentor Staff Members: Provide guidance, support, and feedback to help staff members grow professionally and personally.
- Communicate Effectively: Share ideas, concerns, and best practices with colleagues and superiors to drive continuous improvement.
Salary and Benefits
The estimated salary range for this position is $44,000-$60,000 per year, depending on experience. Additional benefits include comprehensive health insurance, paid time off, and opportunities for professional development.
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