Order Entry Specialist
7 days ago
We are seeking a highly skilled Manufacturing Customer Service Representative to join our team at TEKsystems. As an Order Entry Specialist, you will be responsible for providing exceptional customer service and ensuring seamless order entry processes.
About the RoleThis is a full-time position working Monday-Friday, 8am-5pm. We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.
Key Responsibilities- Answer inbound phone calls in a professional and helpful manner
- Make outbound phone calls to respond to inquiries, questions, or follow-ups
- Confirm account numbers, part numbers, and descriptions
- Communicate with customers regarding availability, open orders, and ship dates
- Confirm pricing and availability
- Provide customer service via phone or email, meeting statistical expectations set by supervisors
- Support administrative duties related to sending and receiving supplier purchase orders
- Process credits and rebills according to company policy and procedure
- 1+ year of manufacturing customer service experience
- Experience with Salesforce or SAP is preferred
TEKsystems is a global leader in Full-Stack Technology Services, Talent Services, and real-world application. We are a partner in transformation, helping clients activate ideas and solutions to take advantage of new opportunities. Our team of 80,000 strong works with over 6,000 clients across North America, Europe, and Asia.
Equal Opportunity EmployerWe are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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