Guitar Center Instrument Repair Specialist

7 days ago


Syracuse, New York, United States Guitar Center Full time
Job Title: Guitar Center Instrument Repair Specialist

About the Role:
Guitar Center is seeking a skilled and passionate Instrument Repair Specialist to join our team. As an essential member of our store operations, you will be responsible for providing top-notch repair services on customer-owned instruments, ensuring they are returned in perfect condition.

Responsibilities:
  • Interact with customers, building strong relationships through excellent communication and exceptional customer service skills.
  • Service customer-owned instruments with precision and attention to detail, utilizing your expertise in guitar repair.
  • Maintain store-owned gear as requested, guaranteeing optimal performance and longevity.
  • Complete warranty repair work efficiently, adhering to strict deadlines and quality standards.
  • Participate in ongoing training and professional development to stay up-to-date with the latest techniques and technologies.

Requirements:
  • Proven experience in guitar repair, preferably in a retail or workshop setting.
  • Familiarity with musical instrument maintenance, including electronics, woodworking, and metalworking.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
  • Ability to lift heavy equipment and work in a fast-paced environment.

Benefits:
Guitar Center offers a competitive compensation package, including:
  • An estimated salary range of $22-$30 per hour, depending on experience.
  • A comprehensive benefits program, including medical, dental, and vision insurance.
  • A 401(k) plan with company match, fostering long-term financial stability.
  • Opportunities for career advancement and professional growth within the organization.

About Us:
Guitar Center is committed to creating inclusive environments that prioritize customer satisfaction and employee well-being. We believe in empowering our staff to develop their skills and talents, driving success and job satisfaction. Join our team and become part of a vibrant community that shares your passion for music and customer service.

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