Homecare Intake Specialist
3 days ago
We are seeking a highly skilled Homecare Intake Specialist to join our team at Mai Placement in Brooklyn, NY. This full-time, in-person role offers a competitive salary of $60,000–$65,000, with significant bonus potential based on performance.
The ideal candidate will be fluent in Spanish and English, with prior experience in homecare intake and a proven track record of managing high-volume caseloads.
Key Responsibilities:
- Manage referrals from the Business Development team and contact patients or their proxies to assess needs.
- Coordinate all steps necessary to initiate homecare services, including Medicaid application and processing.
- Handle a caseload of 100-150 patients, including 40-50 follow-ups monthly, ensuring seamless and efficient service delivery.
- Provide bilingual support to patients, addressing their questions and guiding them through the intake process.
Requirements:
- Fluent in Spanish and English (verbal and written communication).
- Proven experience in homecare intake or a similar role, with knowledge of Medicaid processes.
- Strong organizational skills to manage a high-volume caseload and meet deadlines.
- Excellent interpersonal and communication skills to build trust with patients and proxies.
- Ability to work independently, solve problems proactively, and thrive under pressure.
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