DSUS Field Technician

4 weeks ago

Carrollton, Texas, United States Daifuku Full time
Job Title: DSUS Field Technician

Job Summary:

The DSUS Field Technician will serve as a Subject Matter Expert in the support of maintenance responsibilities for Baggage Handling, Passenger Boarding Bridge, Security Screening Systems, and Ground Service Equipment contracts at multiple airport locations across the country.

Key Responsibilities:

  • Provide hands-on technical services to advance the company's technical resources and increase field technical abilities.
  • Perform quality technical services, identify corrective actions, and suggest improvements to policy and procedure.
  • Coordinate with the Director of Technical Services and Regional Managers to ensure support is scheduled at locations as required.
  • Provide training to new employees on specific equipment to achieve fundamental troubleshooting and maintenance requirements.
  • Develop and track plans to accomplish departmental goals, manage multiple internal and external projects, and meet deadlines.

Requirements:

  • Minimum 4 years of experience in maintenance and repair of Baggage Handling Systems, Passenger Boarding Bridges, Ground Service Equipment, and electrical automation systems.
  • Excellent time management and interpersonal skills.
  • Travel up to three weeks at a time.
  • Knowledge of general workplace safety requirements and procedures.
  • Strong verbal and written communication skills.

Preferred Qualifications:

  • Completion of Electrical Engineering, Mechatronic, Automation, General Mathematics/Sciences secondary schooling degrees/diplomas/programs.
  • Wireman, Journeyman, or Master Electrician License (or relevant license in equivalent discipline).
  • OSHA 30 course completion.
  • 4+ years of experience in a safety and/or training position.
  • Welding, fabricating, or machine shop experience.
  • Knowledge of airport support equipment such as PCAs, GPUs, and PWCs.

Skills and Abilities:

  • Ability to accept responsibility and account for actions.
  • Ability to use critical thinking and reasoning to solve problems.
  • Ability to take care of customer needs while following company procedures.
  • Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Ability to focus on a goal and obtain a pre-determined result.
  • Ability to formulate a sound decision using available information.
  • Ability to effectively build relationships with customers and co-workers.
  • Possess the trait of being organized or following a systematic method of performing a task.
  • Ability to work with people regardless of race, gender, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, veteran status, medical condition, or job type.
  • Ability to get along well with a variety of personalities and individuals.
  • Ability to obtain the proper resources to complete job assignments.
  • Ability to identify and correct conditions that affect employee safety.
  • Ability to be truthful and considered credible in the workplace.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to work under pressure with time constraints.
  • Ability to complete assigned training in a timely manner.

Education:

  • High School Graduate.

Experience:

  • Solid experience and capability related to the maintenance, repairs, and troubleshooting of BHS/PBB/GSE equipment and its components.
  • In-depth experience with the manufacturing, repairing, or maintaining industrial equipment.

Computer Skills:

Must be proficient in MS Office, Excel, and Outlook. General computer literacy.

Certificates and Licenses:

Other Requirements:

  • Must be able to read, write, speak, and understand English.
  • Must be able to pass a 10-year criminal history records check to obtain and maintain an Airport Security badge.
  • Must have and maintain a valid driver's license and be insurable under the Company's insurance policy.
  • Must be able to comply with the ELS Drug and Alcohol policy.

Physical Demands:

The physical demands of this position vary by day and are not based solely on a single workday.

Work Environment:

Varies between an office environment as well as all areas located on Airport property. May be around dust, dirt, moving machinery, temperature changes, heights, and noise levels below OSHA minimum requirements. Use of PPE is required.

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