Operations Team Lead

7 days ago


San Mateo, California, United States CVS Health Full time
Company Overview
At CVS Health, our purpose is to deliver enhanced human-centric healthcare for a rapidly changing world. Our heart-centered approach guides our commitment to exceptional customer service and innovative solutions.

With a focus on building consumer loyalty, we strive to create a seamless shopping experience for our customers. As an Operations Supervisor, you will play a key role in driving store execution and performance while promoting our unique culture of care and compassion.

Estimated Salary: $50,000 - $70,000 per year

Job Description
An Operations Supervisor is responsible for leading the store team in planning and executing store operations, ensuring seamless day-to-day activities and driving business results. Key responsibilities include:

Management:
• Work effectively with store management and staff to achieve sales goals and promote excellent customer service
• Supervise store crew members through assigning, directing, and following up on activities
• Communicate effectively with store management and staff to ensure smooth operations

Customer Service:
• Provide exceptional customer service by greeting, offering help, and thanking customers
• Handle customer relations issues according to company policy and promote a positive shopping experience
• Maintain customer/patient confidentiality and provide personalized feedback and coaching to colleagues

Maintenance:
• Price merchandise and stock shelves to maintain an attractive store display
• Support the planning, execution, and maintenance of displays, signage, and inventory of weekly, promotional, and seasonal merchandise
• Ensure accurate tracking and completion of opening and closing procedures

Required Skills and Qualifications:
• Advanced communication skills and analytical abilities
• Deductive reasoning ability, supervision, and influencing skills
• Ability to work flexible hours, including evenings, weekends, and overtime as needed

Benefits:
We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, paid time off, and more. Visit our website for details.

Why Work at CVS Health?
We prioritize our employees' well-being and growth, providing opportunities for professional development, education assistance, and a fully-paid term life insurance plan. Join our team and discover a rewarding career where you can make a meaningful impact

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