Medical Assistant

4 weeks ago

Columbus, Ohio, United States Planned Parenthood of Greater Ohio Full time
Job Title: Medical Assistant - Clinical Support

Planned Parenthood of Greater Ohio is seeking a highly skilled and compassionate Medical Assistant - Clinical Support to join our team at the Franklinton Health Center in Columbus, OH.

Job Summary:

The Medical Assistant - Clinical Support will provide exceptional patient care and support to our healthcare team, ensuring a positive and empowering experience for all patients. This role will involve a variety of tasks, including client care services, medical procedures, and clerical functions.

Key Responsibilities:
  • Provide accurate information to clients regarding PPGOH services, including contraception options and funding sources.
  • Respond to telephone calls, making appointments, providing information, and appropriate referrals.
  • Schedule, cancel, and reschedule patient appointments as needed.
  • Prepare and maintain patient medical records.
  • Maintain accurate records for patient registration, medical records, lab testing, etc.
  • Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees, and providing/printing client receipts.
  • Provide clients with correct forms and ensure forms are completed.
  • Provide customer-focused services, anticipating the needs of patients and providers, and performing necessary duties to ensure patient satisfaction and promote clinic success.
  • Gather and record all pertinent information from patients to provide health services.
  • Enter information on patient visits into the medical record and patient data system.
  • Maintain patient data system files with accurate, current patient information.
  • Conduct verbal history and appropriate screening for medical record documentation.
  • Screen medical and social history with correct documentation of pertinent information.
  • Administer medication according to scope of practice or licensure.
  • Transfer/document required information in the medical record, checking the accuracy of all data per PPGOH protocol.
  • Participate in a team approach delivery system of services to patients in accordance with PPGOH policies and procedures and current medical standards.
  • Prepare clients for exams and assist in exam rooms as needed.
  • Understand content of and accurately explain Informed Consent.
  • Provide appropriate and accurate patient education and information as needed.
  • Perform waived laboratory tests and venipuncture.
  • Measure and document client height, weight, and blood pressure.
  • Prepare examination rooms and maintain cleanliness and inventory of all aspects of the health center.
  • Assist in minor surgical procedures.
  • Handle medical waste utilizing universal precautions.
  • Communicate with co-workers to keep client visits moving in a timely manner.
  • Maintain confidentiality and exercise sensitivity in a non-judgmental manner when dealing with sexuality and sensitive issues with clients.
  • Participate in risk and quality management processes. Adhere to HIPAA, OSHA, and CLIA regulations and workplace safety policies.
  • Attend in-service, workshops, seminars, and staff meetings.
Requirements:
  • High school diploma or GED.
  • Advanced technical training or Certified Medical Assistant required.
  • Experience working in a healthcare setting preferred.
  • Knowledge and proficiency in medical assisting techniques and reproductive health preferred.
  • Excellent customer service, problem-solving, judgment, organizational, and communication skills.
  • Strong commitment to quality healthcare.
What We Offer:
  • Signing Bonus.
  • Paid Time Off.
  • Paid Parental Leave.
  • Medical (90% employer-paid base medical plans for single coverage).
  • Dental.
  • Vision (100% employer-paid).
  • Life Insurance (100% employer-paid).
  • Accidental Death & Disability (100% employer-paid).
  • Long Term/Short Term Disability (100% employer-paid).
  • 401(k) with matching employer contribution up to 4%.
  • Nine (9) paid holidays per year.
  • Two (2) Floating holidays per year.
  • Financial incentive program for certified bilingual staff.

Planned Parenthood of Greater Ohio is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

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