Part-time Legal Call Center Representative

7 days ago


Woodinville, Washington, United States Phillips Law Firm Full time
Job Overview

The Phillips Law Firm is a busy and growing law firm seeking highly motivated and organized individuals to join our team as Part-time Legal Call Center Representatives. This role involves providing exceptional customer service to potential clients, conducting initial case screenings, and utilizing state-of-the-art claim management software.

Salary and Benefits

We offer a competitive estimated salary of $25,000 per year, along with bonus, PTO, medical, dental, and vision benefits. As a valued member of our team, you will have opportunities for growth and advancement within the organization.

Job Description

This is an entry-level position that requires no prior experience. Recent college graduates or military personnel looking to enter the workforce are encouraged to apply. We will provide comprehensive training to ensure your success in this role.

Key Responsibilities
  1. Engage with potential clients to assess their needs and determine the services our firm can offer.
  2. Answer questions, assist with the onboarding process, and collect data using our state-of-the-art software system.
Requirements

To be successful in this role, you will need:

  • A high school diploma or GED.
  • Basic customer service skills, including strong communication and interpersonal skills.
  • Ability to work in a team environment and meet performance competencies.
Work Schedule

This part-time position requires availability on Thursdays (9am-6pm), Fridays (9am-6pm), and Saturdays (9am-1pm). Once trained, you may have the option to work remotely on Saturdays.



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