Senior Quality Assurance Logistics Manager
3 weeks ago
The Senior Quality Assurance Logistics Manager for Cytiva is responsible for ensuring the quality and compliance of our distribution activities.
This role requires strong leadership and communication skills to effectively lead a diverse team and ensure the highest standards of quality are consistently met.
The Quality Assurance Logistics Manager will oversee the development and implementation of quality procedures, provide guidance and support to Cytiva Freight & Logistics, and collaborate with cross-functional departments to drive continuous improvement initiatives.
The individual in this position will partner with Regulatory to stay ahead of industry trends and expectations, be responsible for conducting and hosting audits, and promote a culture of quality and excellence throughout the organization.
This position is part of the Cytiva Quality Assurance group and is located at a global Cytiva location.
Key Responsibilities:
- Leading Freight & Logistics Global Quality Assurance Team including people management, team's performance, coaching and mentoring.
- Defining, developing, and implementing Quality Management System (QMS) requirements applicable to Freight & Logistics organization with close links to the Cytiva global QMS team.
- Providing overall quality management across global distribution sites and carrier/forwarder lanes, leading daily management, trend and implementation of continuous improvement.
- Ensuring planning and management of cross-functional support to customer and certification body audits.
- Leading the Complaint Handling Unit development and execution to achieve targeted complaint reduction and timely closure of complaint through daily management and the application of CAPA as required.
- Leading the Complaint Defect Reduction and Tracking program through effective program management and cross-function integration with Cytiva business units.
- Providing collaboration and support to site manufacturing teams related to logistics complaints, status, escalations, and feedback support.
Requirements:
- At a minimum, a relevant bachelor's degree e.g. Engineering, Science, Biotechnology, Supply Chain, Logistics.
- 5 years of experience managing and leading teams globally.
- Extensive experience in quality assurance, with a focus on developing and implementing Quality Management Systems certified to ISO9001/ISO13485.
- Experience driving continuous improvement/lean initiatives in quality assurance or equipment services.
- Externally/customer focused with experience managing customer relations.
- Willing to travel 30%.
Preferred Qualifications:
- A leadership position in Freight & Logistics.
- Experience in Life sciences / Biopharma industry / GMP.
- Located or willingness to relocate to our Center of distribution in Indianapolis, India, Bornem, Belgium, Uppsala, Sweden.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
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