Bowling Attendant

3 weeks ago

Lubbock, Texas, United States Main Event Entertainment Full time
Job Summary:

At Main Event Entertainment, we're seeking a dynamic Bowling Attendant to create an exceptional experience for our guests. This role involves providing a warm welcome, serving as a source of information, and guiding guests through our activities to ensure a memorable experience. The ideal candidate will be high-energy, helpful, and knowledgeable, with a focus on delivering exceptional customer service and ensuring a clean and safe environment.

Key Responsibilities:
  • Uphold cleanliness and safety standards
  • Welcome and engage with guests, promoting a FUN atmosphere
  • Recommend activities based on guest needs and availability
  • Troubleshoot lane malfunctions and handle calls
  • Issue and clean bowling shoes, maintain shoe organization
  • Escort guests to their lanes and assist with lane setup and ball selection
  • Ensure guests adhere to bowling safety standards
  • Process payment transactions and welcome guests back
  • Maintain a clean and organized bowl desk and/or lanes
Requirements:
  • Prior experience in food and beverage or retail a plus
  • Guest-focused mindset
  • Strong teamwork and problem-solving skills
  • Ability to learn and utilize multiple systems
  • Effective communication with management, team members, and guests
  • Availability to work days, nights, and weekends
Perks and Benefits:
Main Event Team Members are valued and motivated, with benefits that include 50% off food, beverages, and activities, tuition reimbursement, and a rewards and recognition program. We're an equal opportunity employer and participate in E-Verify where required.