High Precision Machining Specialist
4 weeks ago
We are seeking a highly skilled High Precision Machining Specialist to join our team at HERMLE USA. As a key member of our customer support team, you will be responsible for providing world-class service to our customers, ensuring their satisfaction and exceeding their expectations.
Key Responsibilities:
- Support customers with telephone and on-site troubleshooting and diagnosis procedures
- Provide installation, troubleshooting, repair, and preventive maintenance services for Hermle's products at customer locations
- Identify machine spare parts for quoting purposes
- Brief and train customers on the use of our products
- Perform periodic overseas travel to Germany for learning and maintaining product knowledge
- Work with SAP software and daily work time reporting through a time management system
Requirements:
- Experience in troubleshooting mechanical and electrical issues of machine tools
- Knowledge of Heidenhain and/or Siemens control systems
- Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-axis machines
- Understanding of hydraulics and pneumatics in machine tools
- Proficiency in using computers and Microsoft Office
Preferred Locations:
Milwaukee, WI / Phoenix, AZ / NC or SC / Windsor, Canada
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