High Precision Machining Specialist

4 weeks ago


Columbus, Ohio, United States HERMLE USA Full time
Job Summary:

We are seeking a highly skilled High Precision Machining Specialist to join our team at HERMLE USA. As a key member of our customer support team, you will be responsible for providing world-class service to our customers, ensuring their satisfaction and exceeding their expectations.

Key Responsibilities:
  • Support customers with telephone and on-site troubleshooting and diagnosis procedures
  • Provide installation, troubleshooting, repair, and preventive maintenance services for Hermle's products at customer locations
  • Identify machine spare parts for quoting purposes
  • Brief and train customers on the use of our products
  • Perform periodic overseas travel to Germany for learning and maintaining product knowledge
  • Work with SAP software and daily work time reporting through a time management system

Requirements:
  • Experience in troubleshooting mechanical and electrical issues of machine tools
  • Knowledge of Heidenhain and/or Siemens control systems
  • Proficient knowledge of electronic and mechanical aspects of CNC machines, preferably 5-axis machines
  • Understanding of hydraulics and pneumatics in machine tools
  • Proficiency in using computers and Microsoft Office

Preferred Locations:
Milwaukee, WI / Phoenix, AZ / NC or SC / Windsor, Canada
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