Automotive Service Consultant

3 weeks ago


Lyndhurst, New Jersey, United States Franks Truck Center Inc Full time
Join Our Team as an Automotive Service Consultant
Frank's Truck Center is seeking a dedicated Automotive Service Consultant to embark on a rewarding career with us. We are a prestigious dealership recognized for our commitment to excellence in customer service, specializing in GMC, Freightliner, Isuzu, and Hino vehicles.

As a family-owned business with over 90 years of experience, we pride ourselves on our integrity and customer satisfaction. Our dealership has been honored with the GMC Dealer of the Year award, reflecting our dedication to providing top-notch service.

Why Work With Us?
We offer a competitive starting salary with ample opportunities for growth and advancement. Our work schedule is Monday through Friday, with some evening hours, and we are proud to offer a work-life balance without weekend shifts.

Benefits Include:
- Comprehensive medical and dental coverage
- 401(k) plan with matching contributions
- Paid time off for vacations, sick days, and holidays
- Life insurance with AD&D feature
- Paid training to enhance your skills
- Long-term job stability
- Access to mental health resources
- Work for an award-winning dealership

Key Responsibilities:
- Act as a liaison between customers and technicians
- Maintain constant communication with customers via phone and in-person interactions
- Collaborate with technicians to ensure accurate service delivery
- Manage repair orders and invoicing processes
- Possess knowledge of vehicle parts and services

Qualifications:
The ideal candidate will possess:
- A minimum of 2 years of experience as a service advisor in an automotive dealership
- Strong computer and organizational skills
- Proficiency in invoicing and vehicle knowledge
- Experience with CDK systems is highly preferred
- Familiarity with fleet services is a plus
- Previous dealership experience is advantageous
- Bilingual in Spanish is a plus

At Frank's Truck Center, we are committed to fostering an inclusive work environment and are proud to be an equal opportunity employer. We celebrate diversity and are dedicated to creating a workplace free from discrimination and harassment.



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