Technical Support Manager
2 days ago
### Job Title: Technical Support Manager
#### Job Summary
Motion Recruitment is seeking a highly skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for leading a team of support desk engineers and working closely with clients to ensure satisfaction and address any escalations.
#### Key Responsibilities
* Manage a team of 10+ support desk engineers
* Work closely with clients to ensure satisfaction and address any escalations
* Mentor junior members of the team
#### Required Skills & Experience
* Strong knowledge in O365 administration
* Expert knowledge in windows desktop and server operating systems
* Experience and strong technical knowledge in networking, virtualization, and cloud technologies
#### Desired Skills & Experience
* Previously working at a Managed Service provider
* Experience as a technical manager
#### What You Will Be Doing
* Manage a team of support desk engineers
* Work closely with clients to ensure satisfaction and address any escalations
#### The Offer
* Competitive salary
* Paid training and Certification benefits
#### Benefits
* Payments towards Healthcare benefits
#### Eligibility
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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