Retail Store Operations Manager

1 week ago


Oxnard, United States 5.11 Tactical Full time
Unlock Your Potential as a Retail Store Operations Manager

We are seeking an exceptional, service-minded individual to join our team as a Retail Store Operations Manager at 5.11 Tactical in Oxnard, CA.

About the Role

This is a part-time position responsible for delivering an exceptional brand experience, building and maintaining customer relationships while achieving store sales goals.

Main Responsibilities:
  • Deliver Overall Brand Experience
    • Directs and models 5.11's Values, Mission and Service standards providing an elevated customer experience
    • Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and support long-term strategies
    • Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards
  • BUILD CUSTOMER RELATIONSHIPS
    • Create an environment that maintains a 100% focus on the customer
    • Models selling behaviors to build customer relationships and brand loyalty
  • ACHIEVE RESULTS
    • Accountable for store and individual sales goals
    • Helps to attract, recruit, hire and train high-caliber leadership service specialists
Qualifications:
  • Bachelor's or Associate's Degree and/or 2-4 years of retail experience – apparel preferred
  • Previous retail management or supervisory experience
  • Proven ability to provide a superior customer experience and drive customer loyalty
  • Proven business acumen with strategic and analytical skills
  • Ability to effectively communicate with all levels of an organization
What We Offer:
  • $16.48 - $19 per hour
  • Medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance
  • Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts

Total estimated salary: $34,965.60 - $40,480.00 per year

About Us

At 5.11 Tactical, we're passionate about creating innovative gear and apparel for law enforcement, first responders, and outdoor enthusiasts. Our mission is to empower those who serve and protect.



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