Customer Support Specialist

7 days ago


Chantilly, Virginia, United States General Dynamics Information Technology Full time
Overview

General Dynamics Information Technology (GDIT) is a global technology and professional services company delivering consulting, technology, and mission services to every major agency across the U.S. government, defense, and intelligence community.

About the Role

We are seeking an experienced Administrative Assistant III (AA III) to join our team in the Chantilly area. This position will provide recruitment and administrative support to recruiters, program managers, outreach, language, and other support officers throughout the hiring process.

The AA III will primarily support the Advertising and Outreach Group, interacting with mid-level personnel on a daily basis and at times working on special projects for senior management.

Key Responsibilities:
  • Provide full range of recruitment and administrative support to recruiters and program managers.
  • Support the Advertising and Outreach Group, identifying schools/venues to target in concert with TC and set up event planning events for recruiters.
  • Assist qualified applicants in transmitting and filing pre-COE paperwork.
  • Proctor foreign language exams for the Foreign Language POC.
  • Create and maintain spreadsheets to track various status' that fall upon language applicants.
  • Utilize databases and programs/applications/equipment to complete data entry and perform other tasks.
  • Communicate effectively with applicants, management, and team members to ensure smooth workflow throughout the pre-COE process.
Requirements
  • Active Top Secret/SCI with Polygraph security clearance.
  • High School Diploma and three (3) years of relevant experience or equivalent combination of education and experience.
  • Core hours from 9:00 am-3:00 pm, flex schedule may be considered on a case-by-case basis.
  • Candidate must be able to operate in a team environment and successfully work independently.
What We Offer
  • A competitive estimated salary of $29.50 per hour, based on location and experience.
  • A comprehensive benefits package, including medical plan options, dental plan options, vision plan, and 401(k) plan with company match.
  • Full flex work weeks where possible, and a variety of paid time off plans, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave.
  • Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.
About Us

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously.



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