Pharmacy Technician

4 weeks ago


San Antonio, Texas, United States Integrated Resources Full time
Job Summary

This is a hybrid role that combines technical and customer service skills to provide exceptional support to our members and providers. As a Pharmacy Technician, you will be responsible for handling incoming calls, resolving issues, and maintaining accurate documentation.

Key Responsibilities
  • Provide professional phone assistance to callers through the criteria-based prior authorization process.
  • Maintain complete, timely, and accurate documentation of all approvals and denials.
  • Transfer clinical questions and judgment calls to the pharmacist.
  • Work in a complex, high-impact customer service role for our Member Services department.
Requirements
  • At least 1 year of experience as a pharmacy technician in an administrative support function.
  • National pharmacy technician certification.
  • Advanced computer skills, including word processing and spreadsheet utilization.
  • Excellent customer service skills, both written and verbal.
What We Offer

This position offers the opportunity to work in a dynamic and supportive environment, with the potential to work from home depending on performance and department needs.



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