IT Infrastructure Manager

4 weeks ago


Cedar Knolls, New Jersey, United States NJ 211 Partnership Full time
Job Summary:

The NJ 211 Partnership is seeking an experienced IT Infrastructure Manager to oversee the operation and support of our enterprise IT infrastructure. This role will be responsible for managing the physical and cloud-based infrastructure, including servers, storage, network infrastructure, and cloud services. The ideal candidate will have a strong background in IT systems, cloud computing, and network architecture, with experience in managing IT infrastructure for a large organization.

Key Responsibilities:

Manage the physical infrastructure within the NJ 211 Partnership office, including Windows-based servers, storage, and Active Directory domain
Manage the cloud infrastructure services for staff, back office operations, and the public, including Microsoft 365, Google G-Suite, Microsoft Azure, and Amazon Web services
Manage the operations of cloud-based application services for staff, including Five9 Contact Center as a Service (CSaaS) and iCarol (Information and Referral specific CRM)
Manage business continuity and disaster recovery processes and practices, including managing and testing backups both local and cloud-based
Manage Help Desk / Support Services, including IT Asset Management (ITAM) and Service Desk (ITSM)

Requirements:

Bachelor's degree in IT systems or similar degree
3-5 years IT experience, with experience in managing IT infrastructure for a large organization
Ability to self-manage and direct, with strong verbal and written communication skills
Experience with Microsoft server and workstation operating systems, including Active Directory, and cloud computing infrastructure management
Strong attention to detail and ability to work in a fast-paced environment

What We Offer:

The NJ 211 Partnership offers a competitive salary and benefits package, including health, vision, dental, and life insurance, 401(k) savings plan with employer match, paid time off, paid holidays, and hybrid work schedule. We value a life-work balance and provide a comfortable work atmosphere, conveniently located near Route 287 and Route 10. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.

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