Dining Service Specialist

3 days ago


Newport Coast, California, United States Bear Flag Fish Company Full time
Job Overview
Pivotal Role: Food Runner
Bear Flag Fish Company is seeking a skilled and dedicated individual to fill the position of Food Runner. This critical role plays a significant part in maintaining seamless communication between our kitchen and dining areas, ensuring prompt and accurate delivery of meals to our esteemed guests.

The ideal candidate will be able to multitask efficiently in a fast-paced environment, utilizing exceptional communication skills to address guest inquiries with poise and patience. Ability to safely transport multiple dishes and beverages within a single trip will be an essential requirement for this position.

Responsibilities:
• Deliver exceptional customer service by promptly and accurately delivering food to guests, adhering to high standards of presentation.
• Engage guests warmly upon greeting, enhancing their overall dining experience.
• Address any issues arising during meal delivery with tact and sensitivity, prioritizing resolution satisfaction.
• Meticulously verify each order for special instructions or dietary restrictions prior to serving.
• Verify that every dish meets stringent preparation, presentation, and completeness standards before serving it to the guest.
• Communicate effectively with staff regarding food-related concerns or guest requests, fostering clear understanding.
• Maintain strict adherence to safety and sanitation regulations while following organizational policies outlined in the Employee Handbook, contributing to a harmonious work atmosphere.
• Perform additional duties as needed to support team members and facilitate smooth restaurant operations.


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