Oral Surgery Care Coordinator
6 days ago
As a Treatment Coordinator at DFW Oral Surgeons, you will play a vital role in delivering exceptional patient care and supporting our clinical team.
About the RoleThis position involves greeting patients, answering phones, scheduling appointments, providing cost estimates, and collecting patient payments. Additionally, you will manage the doctor's schedule and handle all communications with patients and referring offices.
Key Responsibilities- Provide outstanding customer service to patients, referring offices, and team members via phone, in person, or electronically.
- Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently.
- Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management.
- Collaborate with the clinical team to ensure an excellent patient experience.
- Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients.
- Maintain confidentiality of all patient information in accordance with HIPAA regulations.
DFW Oral Surgeons prioritizes your personal and professional well-being, covering aspects from health to financial and social welfare.
- Health, Dental, Vision, Life Insurance
- Paid Time Off
- 401(k)
- Short/Long Term Disability
- Employee Assistance Program
- National Discount and Rewards Marketplace
- BLS/CPR Certification
- Career Path Advancement to clinical or management positions
- High school diploma or equivalent required.
- One year of customer service experience.
- Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.
The estimated annual salary for this position is around $45,000-$60,000, depending on experience.
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