Intake Specialist Representative

3 days ago


Phoenix, Arizona, United States Lerner and Rowe Law Group Full time

We are seeking a highly skilled Intake Specialist Representative to join our team at Lerner and Rowe Law Group. This is an excellent opportunity for individuals who possess strong customer service skills, compassion, and the ability to work in a fast-paced environment.

Job Description

The primary responsibility of this role is to act as the first point of contact with potential clients, providing them with exceptional service and support throughout their journey with our firm. Key responsibilities include assisting potential clients by answering questions, gathering information, and explaining why Lerner and Rowe is the best firm for their legal needs.

This individual must be able to help clients empathetically, respectfully, and professionally at all times. Our ideal candidate is someone who is respectful, shows compassion towards others, and makes a conscientious effort to provide quality customer service to all potential clients.

Requirements
  • Self-starter with strong customer service skills
  • Compassion and empathy a must
  • Ability to communicate clearly and effectively
  • Previous Intake experience required
  • Sales experience is a plus
Benefits
  • Medical, Dental and Vision Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Paid Holidays
  • 401k Plan
  • Numerous volunteer opportunities through the Lerner and Rowe Gives Back Charitable Foundation
Estimated Salary: $45,000 - $60,000 per year

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