Customer Experience Associate

7 days ago


Charlotte, North Carolina, United States PSG Global Solutions Full time

We are seeking a highly motivated Customer Experience Associate to join our team at PSG Global Solutions. This role is responsible for delivering an exceptional customer experience to our members, prospective members, and guests.

About the Role:

In this position, you will be the face of our company, providing superior customer service and support to our members. You will work closely with our staff to ensure that our members have a positive experience with our services.

Key Responsibilities:

  • Provide excellent customer service to members, prospective members, and guests.
  • Work closely with our staff to resolve member issues and concerns.
  • Assist with sales and marketing efforts to promote our services.
  • Develop strong relationships with our members to increase retention and loyalty.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.

Benefits:

  • A competitive salary of $45,000 - $60,000 per year.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.

Why Join Our Team?

We offer a dynamic and supportive work environment that encourages growth and development. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.



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