Logistics Operations Supervisor
7 days ago
Cowan Systems and Cowan Management are seeking a skilled Logistics Operations Supervisor to oversee the daily activities of our fleet management operations. This role is crucial in ensuring the successful execution of customer freight delivery and maintaining high-level data accuracy within our system.
Key Responsibilities- Driver Connect: Foster a culture that prioritizes driver satisfaction by actively onboarding new drivers, reviewing scorecards for performance and income goals, auditing manifests for pay accuracy, and advocating for drivers' needs.
- Safety Connect: Promote a safety-first culture by addressing concerns, communicating safety goals, and ensuring compliance with DOT requirements.
- Customer Connect: Monitor driver progress, address customer needs, and escalate issues to higher management as needed.
- Terminal Connect: Dispatch fleets effectively, identify assessorial charges, collect documentation, and review revenue per truck per day.
- 2 years industry experience with 1 year fleet management experience preferred
- Computer applications experience and proficiency in Microsoft Office
- TMS experience desired (TMW preferred)
- Working knowledge of DOT, OSHA, and related safety regulations
- Excellent customer service, problem-solving, and decision-making skills
Cowan Systems and Cowan Management are a national truckload carrier specializing in dedicated fleet services. We provide logistics and transportation solutions that create value for our clients, suppliers, employees, and owners. Our mission is to deliver exceptional services while promoting a healthy, safe, and stable work environment.
The estimated salary for this role is between $55,000-$60,000 per year, depending on knowledge and experience. The benefits package includes full medical, vision, and dental coverage, life insurance, short- and long-term disability coverage, PTO, and a 401(k) plan.
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