Business Solutions Consultant
3 weeks ago
The Business Solutions Consultant will serve as a liaison between customers and the Wipro delivery team, ensuring a deep understanding of customer requirements and articulating them effectively to the delivery teams. This role requires strong communication and problem-solving skills, with a focus on delivering high-quality solutions that meet customer needs.
Key Responsibilities:
- Customer Requirements Gathering and Engagement
- Interface and Coordinate with Client Engagement Partners
- Detail Out Scope Documents and Functional Requirements
- Construct Workflow Charts and Diagrams
- Engage with Internal Teams and Stakeholders
- Periodic Cadence with Customers and Delivery Teams
Requirements:
- Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological, and global trends in the IT industry
- Leveraging Technology - Knowledge of current and upcoming technology to build efficiencies and facilitate the process of providing solutions for problems and opportunities
- Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end-to-end delivery processes and its governance
- Documentation and Research Orientation - Ability to articulate requirements, apply and document them, and perform market/secondary research on new upcoming areas of expertise
Performance Parameters:
- Customer Engagement and Delivery Management
- Knowledge Management
Work Environment:
This role is ideal for individuals who are passionate about delivering high-quality solutions and building strong relationships with customers and stakeholders. The Business Solutions Consultant will work closely with the Wipro delivery team to ensure seamless delivery of projects and meet customer expectations.
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