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Recreation Assistant

1 month ago


Key West, United States Commander, Navy Installations Full time
Job Summary

This position is responsible for providing customer service and support for the Community Recreation program. The Recreation Assistant will perform a variety of duties, including special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

Key Responsibilities
  • Provides customer service, information, and support of Community Recreation programs and activities.
  • Collects fees from customers associated with sales of tickets, retail, and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
  • Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
  • Assists in processing customer Internet registrations, initial log-ins, and event registrations.
  • Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items, and completes inspections upon return.
  • Notifies supervisor or program lead if damage or loss has occurred.
  • Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
  • Conducts inventory, maintains inventory controls, and maintains equipment for proper accountability of program equipment and resources.
  • Assists in administering traditional and non-traditional workshops, clinics, and events in a variety of leisure and recreation skills subject areas.
  • Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
  • Assists in day-to-day administration of multiple programs to which assigned.
  • Performs inventory of various types of equipment, retail goods, supplies, and items deemed to have cash value.
  • Performs administrative duties, including maintaining records, compiling and organizing data for reports, and performing research on recreation topics for dissemination to customers.
  • Assists with recruitment, training, and scheduling of Community Recreation staff.
  • Actively supports the command statement on adherence to EEO principles and policies.
  • Assists in the planning, coordinating, publicizing, marketing, and execution of MWR programs and special events.
  • Performs entertainment and promotion scheduling.
  • Assists in updating electronic and multi-media support tools, as needed.
  • Seeks ways to promote MWR facilities and events through outreach opportunities on base.
  • Promotes use of recreational E-reading resources available through online MWR Library Program resources.
  • Develops working partnerships with both on-base and off-base organizations to support and benefit MWR programs.
  • Performs community outreach to assist in the development of contacts.
  • Assists in the creation of professional proposals, execution of agreements, and follow-up.
  • Researches and provides information and referral for a variety of recreational opportunities for individuals and families on and off the base.
  • Adheres to NAVMED P-5010 sanitation requirements.
  • Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
  • Provides support for Community Recreation event set up and break down.
  • Performs other duties as assigned as they pertain to the duties of this position.