Clinical Programs Pharmacy Technician Representative

3 weeks ago

Nashville, Tennessee, United States Humana, Inc. Full time

Transform Health Outcomes with Us

The Clinical Programs Pharmacy Technician Representative plays a vital role in integrating programs aimed at improving overall health outcomes, focusing on prescription drugs. This position involves performing varied activities and moderately complex administrative/operational/customer support assignments. Computation skills are essential in this role. Typically, tasks are semi-routine in nature.

Community Resource Specialist

The Clinical Programs Pharmacy Technician Representative Community Resource Specialist works within the Maximize Your Benefits department to assist members by connecting them with various financial assistance resources to help overcome cost barriers to affording their medication. The CRS associates will take inbound calls and make outbound calls to Humana members to work with them on exploring possible cost savings in the form of grants from national or local foundations, various manufacturer assistance programs, and other government-sponsored support such as Low Income Subsidy (LIS) and the Medicare Savings Program (MSP) for medication assistance. This role operates within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Standard policies/practices are followed, allowing for some opportunity for interpretation/deviation and/or independent discretion.

Unlock Your Potential

Required Qualifications

  • High School Diploma or equivalent
  • Must have an active Pharmacy Technician License nationwide and state registration
  • Excellent communication skills, both written and verbal

Preferred Qualifications

  • Certified Pharmacy Technician
  • Associate's degree or equivalent work experience
  • Experience in mail order and/or retail pharmacy settings
  • Ability to speak both English and/or Spanish fluently

Work from Home Requirements

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable, or DSL connection is suggested
  • Satellite, cellular, and microwave connections can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth-largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional, and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities, and company. By providing flexible scheduling options, clinical certifications, leadership development programs, and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay, or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. We also provide free language interpreter services.

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