Front Desk Coordinator

5 days ago


Phoenix, Arizona, United States Serenity Healthcare Full time

We are seeking a skilled Receptionist to join our team at Serenity Healthcare in Phoenix-Chandler, AZ.

About the Role

This is a full-time position working 3-13 hour shifts, Monday-Friday from 6 am-9 pm and Saturdays from 7 am-7 pm. We offer a competitive salary of $45,000 per year, paid time off, 10 major holidays off, medical, vision, and dental insurance with 90% coverage, and a 401k plan.

Job Description
  • Update and verify patient information upon each visit.
  • Build rapport with patients by remembering their names, interests, and stories.
  • Provide exceptional customer service by answering questions, addressing worries, respecting boundaries, and being sensitive to individual challenges.
  • Support patients through compassion and empathy.
  • Perform various office tasks throughout the day.
Requirements
  • A high school diploma or equivalent.
  • Excellent verbal and written communication skills, as well as basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • At least one year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare

Serenity Healthcare is a leader in healthcare technology using advanced medical devices to provide long-term success for patients. Our evidence-based research and proven results drive us to help patients take back their lives with a revolutionary approach to healthcare.



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