Senior Cloud Reliability Engineer

3 weeks ago

Jacksonville, Florida, United States Bank of America Full time

Job Summary

We are seeking a highly skilled Cloud Operations Engineer - Senior Site Reliability to join our team at Bank of America. This role will be responsible for working closely with the Cloud Engineering and development teams to create new features, stabilize production systems, and introduce efficiencies in the maintenance of critical Cloud provided Identity systems.

The ideal candidate will have a broad range of technical skills, including experience with automation tools, monitoring and observing reliability in production environments, and finding problems within operations and suggesting solutions to resolve them. They will also have in-depth knowledge of AWS and Azure Cloud environments.

Key Responsibilities

  • Develops solutions to address manual and repeatable work or inefficient processes and contributes to the technology strategy for end-to-end operations solutions.
  • Translates business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies.
  • Creates SRE process for the entire operations team and provides documented procedures to support team(s) to help them effectively deal with issues.
  • Mentors and guides team members to ensure operations process are optimized.
  • Creates an inclusive and healthy working environment and helps to resolve blockers that could impact Operations.
  • Assists in improving application and service lifecycle by holding post-incident reviews, documents all software problems and respective solutions in a shared knowledge base.

Requirements

  • 7+ years of Cloud experience.
  • Overarching broad and deep technical knowledge of various Cloud related Identity systems.
  • Strong knowledge of KMS and Secrets Vault in the Cloud.
  • Extensive experience and advanced knowledge implementing Identity solutions in cloud.
  • Advanced scripting experience and capabilities using python, Perl, java, and/or PowerShell.
  • Excellent communication skills, including proven experience effectively communicating technical challenges and solutions to peers, customers, and senior management.

What We Offer

Bank of America offers a competitive benefits package, including industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

We are an equal employment opportunity employer and consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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