Patient Access Representative

4 weeks ago


Gardena, California, United States CEDARS-SINAI Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for registering patients presenting to the medical center for treatment. Your priority will be to deliver high-quality and effective service to our patients and their family members.

The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a healthcare setting. A high school diploma or equivalent is required, and 2 years of college are preferred. The ability to explain information and answer questions is essential, as is the ability to interact with customers with sensitivity and attention to the patient population served.

The Patient Access Representative will perform all admissions activities for pre-admit and face-to-face registration of patients. This will include registration, preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).

The successful candidate will be able to work in a fast-paced environment and demonstrate competency skills, including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population served.

Responsibilities
  • Register patients presenting to the medical center for treatment
  • Deliver high-quality and effective service to patients and their family members
  • Perform all admissions activities for pre-admit and face-to-face registration of patients
  • Verify insurance and secure cash deposits (co-pays, deductibles, cash packages)
  • Interact with customers with sensitivity and attention to the patient population served
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service experience, preferably in a healthcare setting
  • Ability to explain information and answer questions
  • Ability to interact with customers with sensitivity and attention to the patient population served


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