Field Service Technician

7 days ago


Salt Lake, Utah, United States SKIDATA Full time
Job Overview

As a Field Service Technician with SKIDATA, you will be responsible for providing technical support to customers in the Salt Lake City area. This role requires excellent communication skills, a strong understanding of Windows Server and network configurations, and the ability to troubleshoot complex technical issues.

About the Job

The successful candidate will have at least two years of experience in a related field, with a focus on technical support and troubleshooting. They will also possess a valid driver's license and a clean driving record. The ideal candidate will be able to work independently, think critically, and effectively communicate with both internal and external stakeholders.

Responsibilities
  • Provide technical support to customers in the field, including troubleshooting and repairing parking access systems and building access systems.
  • Work closely with upper-level support teams to resolve complex technical issues.
  • Maintain accurate records of customer interactions, including notes and resolutions.
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies and best practices.
Requirements
  • High school diploma or equivalent required; two years of experience in a related field preferred.
  • Valid driver's license and a clean driving record.
  • Strong understanding of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations.
  • Able to lift and move equipment weighing up to 50 pounds.
Compensation

The salary range for this position is $27-$33 per hour, based on factors such as location, experience, and education. This hourly pay rate is consistent with industry standards and reflects the company's commitment to fair compensation.



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