Luxury Sales Associate
6 days ago
We are seeking a highly skilled and motivated Luxury Sales Associate to join our team at Neiman Marcus Group Careers. As a Luxury Sales Associate, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities- Assist Personal Stylists in preparing and executing selling appointments to ensure a seamless and personalized shopping experience for our clients.
- Ring Transactions at the point of sale and process merchandise for our Fashionphile Service to ensure timely and accurate processing.
- Complete Post-Appointment Follow-Up tasks, including order tracking, alterations, and thank-you notes to maintain excellent customer relationships.
- Help Organize Appointment Scheduling to ensure efficient use of time and resources.
- Enter and Maintain Precise Clientele Information to provide accurate and personalized service to our clients.
- Assist with Digital Selling and Social Media Presence to enhance our online presence and engage with our clients.
- Assist in Organizing Gifting Initiatives and Experiences for our top clients to provide exceptional service and build loyalty.
- Ensure Unsold Merchandise is Returned to Stock to maintain an organized and efficient inventory system.
- Ensure Cleanliness of Fitting Rooms using housekeeping and maintenance services to maintain a high level of customer satisfaction.
- Excellent Organizational and Follow-Up Skills to ensure timely and accurate completion of tasks.
- Excellent Oral and Written Communication Skills to provide exceptional customer service and communicate effectively with colleagues.
- Computer and Systems Proficiency to navigate our systems and tools efficiently.
- Fashion Sensibility to provide expert advice and guidance to our clients.
- Previous Sales or Retail Experience is a plus, but not required.
- Experience Working in a Fast-Paced Environment to adapt to changing priorities and deadlines.
- Styling, Fashion, and/or Fashion Retail Experience is required to provide expert advice and guidance to our clients.
- Experience with Microsoft Excel, Teams, and Sharepoint to navigate our systems and tools efficiently.
- Any Additional Duties and Responsibilities as required to support the team and achieve business objectives.
- High School Diploma or Equivalency is required, and an associate degree or higher is preferred.
- Associates Must be Willing to Work a Flexible Schedule based on business need, including evenings, weekends, and holidays.
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