Customer Service Associate

7 days ago


Duncanville, Texas, United States Navy Federal Credit Union Full time
Key Responsibilities

As a Member Service Representative at Navy Federal Credit Union, you will be responsible for providing exceptional service to members and prospective members by offering a wide range of products and services, including depository accounts, lending products, and more.

Key Accountabilities
  • Provide personalized service to members, answering questions and addressing concerns in a timely and professional manner.
  • Offer and explain various financial products and services, including checking and savings accounts, certificates, and lending options.
  • Assist members with account openings, loan applications, and other financial transactions.
  • Stay up-to-date on Navy Federal Credit Union's products and services, and make recommendations to members as needed.
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as a strong understanding of financial products and services. You will also need to be able to work in a fast-paced environment and be able to multitask effectively.



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