Veterinary Service Operations Manager

4 days ago


Falmouth Foreside, Maine, United States Portland Veterinary Emergency and Specialty Care Full time

Portland Veterinary Emergency and Specialty Care is committed to delivering exceptional veterinary care and client service. As a dynamic and growing 26 doctor emergency and specialty veterinary practice, we are seeking a highly skilled Client Service Supervisor to oversee our Client Service Representative (CSR) teams.

About the Role

The Client Service Supervisor will play a crucial role in ensuring a consistent high level of client service while maintaining day-to-day operations through effective coordination of team members. This involves collaborating closely with other department supervisors as well as hospital leadership to enhance the quality of service provided and support the overall success of Portland Veterinary Emergency and Specialty Care.

Duties and Responsibilities
  • Scheduling and training CSR teams to ensure seamless delivery of client services
  • Collaborating with hospital leadership to drive business growth and development
  • Resolving customer complaints and concerns in a timely and professional manner
  • Maintaining accurate records and reports to inform business decisions

To be successful in this role, you will require excellent communication and interpersonal skills, with the ability to motivate and inspire your team to deliver exceptional results. You should have previous client service experience, preferably in a supervisory role, and be able to work effectively in a fast-paced environment.

About Our Benefits

As a valued member of our team, you can expect a competitive salary of $60,000 - $80,000 per year, depending on your level of experience. We also offer an impressive benefit package, including comprehensive health insurance, generous paid time off, and opportunities for career advancement.

What We Offer

At Portland Veterinary Emergency and Specialty Care, we are committed to creating a positive and supportive work environment where our team members can thrive. We believe in empowering our team to reach their full potential and offer ongoing training and development opportunities to help you achieve your goals.



  • Falmouth Foreside, Maine, United States Portland Veterinary Emergency and Specialty Care Full time

    About UsPortland Veterinary Emergency and Specialty Care (PVESC) is a leading provider of exceptional veterinary care and client service. We are committed to creating an environment where our team members can thrive, grow, and learn.We are a large, growing emergency and specialty veterinary practice located in Portland, Maine. Our specialties include...


  • Falmouth, Maine, United States The Coonamessett Full time

    Executive Director of Culinary OperationsSalary: $60,000+The Coonamessett is seeking a skilled and experienced Executive Director of Culinary Operations to lead our food and beverage team. As a key member of our management team, you will be responsible for creating innovative menus, managing staff, and delivering exceptional customer service.About the...


  • Falmouth, Maine, United States Circle K Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Falmouth, Maine, United States Genesis HealthCare Full time

    At Genesis HealthCare, we are committed to delivering high-quality healthcare and everyday compassion. We foster a culture of care and compassion, guided by our Core Values, Code of Conduct, and Ethics program.Key Responsibilities:Oversight of nursing operations and quality of care in designated unitsSupporting the Director of Nursing in achieving positive...


  • Falmouth, Maine, United States Physician Empire Full time

    About the OpportunityWe are seeking a skilled Medical Director to join our team of endocrinologists in a dynamic and patient-centered practice in Southeastern Massachusetts. Located near the Rhode Island border, this opportunity offers a unique blend of urban and suburban living with easy access to Providence, Newport, Boston, Cape Cod, and New York City.Our...


  • Falmouth, Maine, United States Genesis HealthCare Full time

    Job OverviewGenesis HealthCare is a leading provider of healthcare services with a focus on delivering high-quality care and compassion. As a Unit Manager/Director - RN, you will play a crucial role in supporting the Director of Nursing in achieving positive clinical outcomes, patient/resident, family and employee satisfaction.About the RoleThis position...


  • Falmouth, Maine, United States Genesis HealthCare Full time

    Job SummaryWe are seeking an experienced Registered Nurse to serve as a Nursing Unit Director, responsible for overseeing the operations and quality of nursing care in a designated unit at Genesis HealthCare.About UsGenesis HealthCare is a leading provider of healthcare services, offering a wide range of living options and professional clinical services. Our...


  • Falmouth, Maine, United States Cortland Dental & Braces - a Benevis company Full time

    Cortland Dental & Braces - a Benevis company is seeking a part-time Associate Dentist to join our team. As a dental care specialist, you will be responsible for providing high-quality dental services to patients of all ages, from children to adults.Our office is equipped with state-of-the-art technology, including DentaPro software, digital x-ray and Panorex...


  • Falmouth, Maine, United States Multiple restaurants in Falmouth MA Full time

    Job OverviewWe are seeking a highly skilled Executive Culinary Director to lead our culinary team in Falmouth, MA.Estimated Salary: $60,000 - $80,000 per year based on experience and qualifications.Key ResponsibilitiesThe ideal candidate will oversee day-to-day culinary operations, ensuring the highest quality of food and exceptional customer experiences....


  • Falmouth, Maine, United States PlanetHealthcare Full time

    Planet Healthcare is a global leader in clinical staffing, taking a candidate-first approach to match the right healthcare professional with the ideal opportunity. We pride ourselves on a consultative method that prioritizes the needs of each candidate.About Our Opportunity:We are seeking a skilled Mobile CT Imaging Specialist to join our team for a travel...


  • Falmouth, Maine, United States Alpha Medical Partners. Full time

    We are seeking a skilled Physician Endocrinologist to join our esteemed team at Alpha Medical Partners. With a strong focus on diabetes and thyroid disease, our thriving practice offers a comprehensive range of services for patients with various endocrine disorders.As a member of our dynamic team, you will have the opportunity to work closely with three...


  • Falmouth, Maine, United States Lawrence Lynch Full time

    About Lawrence-Lynch CorpWe are a leading civil construction company with a rich history of delivering high-quality projects. As a Project Engineer, you will play a critical role in supporting our Project Management and Field Operations teams.Key ResponsibilitiesProcess detailed project design files and prepare accurate construction CAD modelsCollaborate...


  • Falmouth, Maine, United States BAYADA Home Health Care Full time

    About the RoleWe are seeking a dedicated and compassionate Full-Time Registered Nurse (RN) to join our Cape Cod office in providing exceptional home health care to adult and geriatric clients.The ideal candidate will have prior clinical experience as a licensed RN and be able to make home visits to clients in designated geographic territories, performing...


  • Falmouth, Maine, United States MedPro Healthcare Allied Staffing Full time

    About the JobMedPro Healthcare Allied Staffing is seeking a skilled Mobile Imaging Specialist to fill a contract assignment in Falmouth, Massachusetts.Job SummaryThis position involves working as a CT Technologist with one of our top healthcare clients. As a Mobile Imaging Specialist, you will be responsible for operating CT equipment, positioning patients...


  • Falmouth, Maine, United States Seacoast Shores Association Inc Full time

    Company OverviewLocated on the picturesque Cape Cod, Seacoast Shores Association Inc. is a thriving community of nearly 1000 homes. We are committed to providing an exceptional living experience for our members and their families, with a focus on family-friendly activities and amenities.Our Clubhouse offers stunning waterfront views, a large pool, and a...


  • Falmouth, Maine, United States Physician Empire Full time

    **Physician Empire is Seeking a Medical Director of Bariatric Surgery**We are seeking a highly skilled and experienced medical director to lead our bariatric surgery program at Physician Empire. This is an exceptional opportunity for a surgeon with a passion for excellence in patient care and a commitment to delivering high-quality surgical services.**About...


  • Falmouth, Maine, United States Anders Group Full time

    Job SummaryAnders Group is seeking a skilled Diagnostic Imaging Specialist to join our team for a travel assignment in Falmouth, Massachusetts. This 13-week contract offers a unique opportunity to work with a renowned healthcare facility while enjoying a competitive compensation package and comprehensive benefits.About the RoleWe are looking for an...


  • Falmouth, Maine, United States MedPro Healthcare Staffing Full time

    Travel Long Term Acute Care Registered Nurse JobWe are seeking a skilled Long Term Acute Care Registered Nurse to join our team of healthcare professionals in Falmouth, Massachusetts.About the JobThe successful candidate will work as part of a dynamic Long Term Acute Care unit, providing high-quality patient care and contributing to the smooth operation of...


  • Falmouth, Maine, United States AHS Staffing Full time

    AHS Staffing is seeking a highly skilled Diagnostic Imaging Specialist for a travel position in Massachusetts.About the Role:This 12-week assignment will involve working as a Radiologic Technologist CT Tech, utilizing your expertise to provide exceptional patient care and imaging services.Key Responsibilities:Imaging Services: Conduct diagnostic imaging...


  • Falmouth, Maine, United States GO Staffing Full time

    An exciting opportunity has emerged for a seasoned Internal or Family Medicine physician to join an esteemed medical group located approximately 1 hour west of Cape Cod, Massachusetts. This premier healthcare organization is seeking a skilled professional to lead their adult medicine service team.Job OverviewThe ideal candidate will possess Board...